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Customer Reviews
Duvet tog ratings:
|
Size
|
Duvet & Duvet Covers Size |
Single |
135 x 200cm |
Small Double |
200 x 200cm |
Double |
200 x 200cm |
King |
230 x 220cm |
Super King |
260 x 220cm |
Emperor |
290 x 235cm |
Size of bed linen
|
Flat & fitted sheets to fit mattress size
|
Small Single |
75 x 190cm |
Single |
90 x 190cm |
Small Double |
120 x 190cm |
Double |
135 x 190cm |
King |
150 x 200cm |
Super King |
180 x 200cm |
Emperor |
200 x 200cm |
Standard Fitted |
Up to a depth of 30cm |
Deep Fitted |
Up to a depth of 36cm |
Pillow and pillowcases size |
Standard: 48 x 74cm |
Oxford: 48 x 74cm (excluding border) |
Square Oxford: 65 x 65cm (excluding border) |
Super King Size: 50 x 90cm |
Cushion Inserts SizeSize (Approx) Measurement taken when flat: |
16" x 16" / 40cm x 40cm |
18" x 18" / 45cm x 45cm |
20" x 20" / 50cm x 50cm |
22" x 22" / 55cm x 55cm |
24" x 24" / 60cm x 60cm |
26" x 26" / 66cm x 66cm |
30" x 30" / 76cm x 76cm |
12" x 20" / 30cm x 50cm |
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase with order number.
To start a return, you can contact us. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.